Privacy Policy
Last updated: December 2024
1. Introduction
Collector Card Giveaway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account Information: Email address, display name, and avatar
- Shipping Address: Name, street address, city, state, ZIP code, and country (retained for order fulfillment)
- Payment Information: Processed securely through PayPal - we do not store payment card details
- Communications: Messages you send through our contact form
Automatically Collected Information
When you use our Service, we automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on pages
- Referring website or source
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process orders and ship products to you
- Operate giveaways and notify winners
- Communicate with you about orders, giveaways, and updates
- Improve our Service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Retention
Important: We retain your shipping address information to facilitate future orders and prize shipments. This information is stored securely and can be deleted upon request.
We retain your information for as long as:
- Your account is active
- Needed to provide you services
- Required by law or for legitimate business purposes
- Necessary to resolve disputes or enforce agreements
You may request deletion of your account and personal data by contacting us. Some information may be retained as required by law or for legitimate business purposes.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you give us permission to share
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze how our Service is used
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.